Privacy Policy – Everest Edge Treks

At Everest Edge Treks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or book a trip with us.

By using our website or services, you agree to the following policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

1. Full name
2. Email address
3. Phone number
4. Country/nationality
5. Passport details (for permits)
6. Emergency contact
7. Health or medical information relevant to trekking

b. Payment Information

1. Transaction details
2. Billing information
3. (Note: We do not store your credit/debit card information.)

c. Website Data

1. IP address
2. Browser type
3. Cookies and device information
4. Pages visited on our website

2. How We Use Your Information

We use your data for the following purposes:

1. To confirm and process your trekking bookings
2. To arrange necessary permits, flights, hotels, and transportation
3. To communicate with you before, during, and after the trip
4. To improve our website and customer service
5. To send updates, promotions, or newsletters (optional)
6. For safety purposes during trekking
7. For legal and administrative requirements

3. How We Share Your Information

We do not sell or rent your personal data to anyone.

We may share your information only with:

1. Government authorities (for trekking permits, TIMS, park entry)
2. Partner hotels, airlines, and transportation providers
3. Local guides or porters (only necessary information)
4. Payment processing providers
5. Emergency rescue services (in case of health emergencies)

All partners are required to protect your information.

4. Data Protection & Security

We take strong measures to protect your data:

1. Secure digital storage
2. Limited access to authorized staff only
3. Encrypted communication when possible

However, no online system is completely guaranteed, so we cannot ensure 100% security.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience.

Cookies help us:

1. Analyze website traffic
2. Improve page performance
3. Remember your preferences

You can disable cookies in your browser settings at any time.

6. Third-Party Links

Our website may contain links to other sites.

We are not responsible for the privacy practices or content of external websites.

7. Your Rights

You have the right to:

1. Request access to your personal data
2. Ask us to update or correct your information
3. Request deletion of your information (unless required for legal reasons)
4. Unsubscribe from marketing emails at any time

To use these rights, contact us directly.

8. Retention of Data

We keep your information only as long as necessary for:

1. Legal requirements
2. Trekking records
3. Booking and financial purposes

Afterward, your data will be securely deleted.

9. Changes to This Policy

We may update this Privacy Policy occasionally.

Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, feel free to contact us:

Everest Edge Treks

Email: [add your email]

Phone: [add your number]

Address: [add your office address]